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Franchise Administration Specialist

Reporting to the Vice President of Franchise Development, the Franchise Administration Specialist will be involved in activities related to the franchising process, including responsibility for contract drafting and oversight of the contract post signing.  Oversight will include functions such as general contract administration, transfers, acquisitions, divestitures, renewals, amendments, terminations, billing, compliance, and extensions as well as proper ongoing filing systems by the franchise.

LOCATION

Philadelphia, Pa.

EMPLOYMENT TYPE

Full-Time

Key Responsibilties

  • Communicate and work with franchisees, attorneys, external contacts, and internal departments to collect and organize information to prepare and administer requests for closing documents

  • Prepare closing documents, amendments, and other contracts with oversight from counsel

  • Administer franchise transactions in compliance with applicable franchise laws

  • Perform post-closing notifications and other tasks required after closing

  • Conduct administrative functions for in-house teams, including franchise and other legal documents and daily legal correspondence

  • Prepare for in-house review using templates and process legal letters for franchise or other legal matters

  • Maintain accurate and up-to-date recordkeeping and tracking systems including electronic files, databases, and reports for all franchise contracts generated

  • Research and respond to inquiries from company associates, franchisees, and others about franchise transactions and franchise contracts

  • Maintain confidentiality of proprietary information

Physical Requirements

   N/A

Experience

  • Customer Service experience required

Preferred

  • Proficiency with Salesforce, Adobe Sign

  • Experience with contract administration databases

  • Paralegal and/or franchise law experience

The Value of a Career with Club Laundry

  • Ongoing coaching and career development – you will work with passionate people and have access to training & knowledgeable managers & peers.

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Qualifications

Required

  • 3+ years of Franchise Administration experience (hospitality or other service industry preferred)

  • Experience managing and tracking contracts

  • Knowledge of legal documents and processes, and legal closings

  • Proficiency in Microsoft 365 suite, including Database Management

  • Excellent attention to detail with an eye for end-to-end accountability & quality

  • Excellent verbal & written communication skills for internal and external stakeholders

  • Service mindset for a services business - in other words, someone who comes wired seeking to be in service to the business objectives and the team

  • A strong drive to win with the team

  • Positive, team-oriented attitude

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Who We Are

Club Laundry is on a mission to make caring for clothes so perfect and simple, that peoples’ lives don’t have to revolve around their laundry. We deliver this service to our guests in neighborhoods, university campuses, military bases, and multi-family buildings across multiple different access points, including lockers, stores, delivery, and campus subscriptions. Club Laundry is, headquartered in Delaware County, PA with additional offices coming soon.

Additional Information

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  • Immigration sponsorship is not available for this role.

  • Qualified individuals will not be disadvantaged based on being unemployed.

  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability status, age, sexual orientation, gender identity and expression, marital status, citizenship, HIV/AIDS status or any other legally protected factor.

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